Delivery and Returns
When will my order be delivered?
We aim to despatch within 3 working days but it can take longer at peak times of the year.
What shipping carrier does Gift Voucher HUB use?
We use Royal Mail for deliveries within the UK. For deliveries outside the UK we use DHL but may on occasion use a different carrier.
Signatures upon delivery
Most packages require a signature.
I want free delivery!
No problem. All orders over £75 qualify for free delivery.
What countries does Gift Voucher HUB deliver to?
Gift Voucher HUB delivers globally.
International shipping policies
All orders are subject to verification prior to processing and shipping. We are required to complete a customs declaration with the retail value of the item(s) purchased, Gift Voucher HUB cannot legally declare your order as a gift. Our current global shipping method is DHL, this can change at any time. Because of the variable pricing of global shipping we will contact you to confirm delivery costs as part of the order verification process. All prices are in pounds sterling. Selected products are not available to ship outside of the UK. The customer assumes the cost of any return shipping. During the order verification step we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order may be cancelled. International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation details only the amount collected by giftvoucherhub.com, please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government can be refunded.